Trusted Roofing & Exterior Services in Rural Hall & the Triad Area

Extremely pleased. This is the most professional company I have dealt with. They were on time with appointments, answered the phone, texted, and emailed me quickly. Kyler even answered my text after hours. I texted with him because it was a rush repairing the roof due to the water damage I had. This company is not pushy or trying to sale you something you don't need. They are particular about their work and expect it to be done right by their company standards. They moved very quickly and efficiently. They were very well organized and left the job site very clean. They were responsive to my request. Their onsite supervisor, Camron, was very polite and made sure everything was being done as requested. I was worried about finding a good company and getting my roof repaired correctly at a reasonable price, but I made the right decision when I went with Smithrock Roofing. If your experience is anything like mine, you will be very pleased.

They did an amazing job, great communication and very professional

Kyle reviewed and advised me of my problems. He was friendly helpful and thorough when inspecting the property. I would definitely recommend this company and would use them again.

Just have finished having my roof repaired by them. Company was excellent and the workers they sent on site did a phenomenal job. Only issue we had was their vehicle was bogged down in the grass from the rain storms and in towing it out my yard was damaged. Workers onsite had already contacted their owner and started the claim to get a landscaper onsite to fix the yard by the time they told me about it. Other than some grass damage they made the house/roof look good as new, quality of their work and integrity went above and beyond my expectations. Will definitely recommend them to anyone I know who needs work done.

Update: 12/4/2025 - had a new member of their staff reach out who is responsible for projects and customer satisfaction, sorry I forgot your job title!, asking about the project and checking in on my satisfaction with their work. Roof still looks as good as the week it was installed and appreciate them checking in.

Very easy gutter installation. Tech who came out was very knowledgeable and a pleasure to speak too. Even taught us about the various plants and trees on our property. Plan on using this company in the future for other roof projects.

Shane at Smith Rock Roofing provided exceptional service from start to finish. After discovering a roof leak in my storage room, I got quotes from several contractors, but Shane stood out immediately. As a single Mom with limited roofing knowledge navigating this major purchase, Shane made me feel completely comfortable and informed. He wasn’t just trying to sell me a roof - he genuinely cared about improving my home’s value and safety, ensuring there would be no mold, mildew, or damage from water leaks. Shane was completely honest about my roof’s condition and took the time to educate me about the entire replacement process. His clear contract outlined exactly what was included and any potential extra costs, giving me confidence in a typically stressful situation. What impressed me most was how Shane made me feel like he truly had my best interests at heart, patiently answering all my questions without any pressure. Knowing that the whole team sat down together to discuss what would be best for my specific situation really showed their commitment to quality work. When you’re making such a significant investment, having people you can completely trust makes all the difference. I highly recommend Shane and the entire Smith Rock Roofing team.

Had a great experience with Smithrock Roofing. Had a small project that needed some creative thinking. Kyler and his team did a great job fixing our roof. On time, clean and professional. They will be my go to for any future project.

We are a condominium neighborhood and they roofed 6 of our buildings. They were professional, neat, and the roofs look amazing! They worked with us on the price and gave us amazing value!

You want go wrong choosing Smithrock for any work your home or community might need , I'm on a HOA Board for our 165 unit Condominiums, we had many roofs that was in bad need of replacing our Board got 4 bids ,and we choose Smithrock due to the quality of the material and price for all our needs, and they added in gutter guards for us, the project went smooth the men very professional and were early each day keeping debris to a minimum and cleaned up after old roof replaced, I could not say enough about this company,they worked with our treasurer and our PMC to get this project finalized, love our new roofs.

As the treasurer of SWV, saving money and finding quality vendors is top priority. Smithrock hit the goal on BOTH and won the bid for our recent roof job! We have completed the first wave of roofs and they were incredibly easy to work with, transparent with pricing, and completed the job with attention to detail. THANK YOU! I can’t wait for next year to complete the second wave of roofs!