Reviews

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“At Smithrock Roofing, the customer is king.” You’ve probably heard that said before, but we take those words very seriously. Similar to most of our customers, your home is your most expensive and important possession. Everyone at Smithrock Roofing understands this and diligently works to show you that we care. That is how we go about our work and it is reflected in the reviews our customers leave. Please watch this short video to the right and then scroll down to view all of our customer reviews. 

Reviews

Real Reviews from Our Satisfied Roofing & Exterior Clients

Ashley R.
7 days ago
If you’re scrolling through reviews trying to decide which company to choose, who’s trustworthy, reliable, friendly and professional…you found it. Smith Rock Roofing was easy and seamless from start to finish. You can message with them on their website or call. Whichever feels easier for you. They’re quick to respond and they had someone out the same day. Caleb was the expert that came through for us. It felt like having a friend in your home, while also maintaining an extremely professional experience. He was so helpful, knowledgeable, and answered all our questions.

If you’re looking for a stress-free experience. Look no further.
Julie S.
1 month ago
Smithrock Roofing is fantastic! Shane came out and told us what needed to be done. When the crew showed up they were professional and did the job perfectly. Also Brittany is really sweet and a joy to work with!
Sarra A.
1 month ago
I had a great experience with this roofing company. Caleb came out to inspect a leak in my roof and did an excellent job locating and fixing the issue. He was very professional and friendly, and took the time to explain the problem in detail, showing me pictures and videos so I could really understand what was going on. I really appreciate the quality of his work and his clear communication. Thanks, Caleb!
C B C.
2 months ago
Extremely pleased. This is the most professional company I have dealt with. They were on time with appointments, answered the phone, texted, and emailed me quickly. Kyler even answered my text after hours. I texted with him because it was a rush repairing the roof due to the water damage I had. This company is not pushy or trying to sale you something you don't need. They are particular about their work and expect it to be done right by their company standards. They moved very quickly and efficiently. They were very well organized and left the job site very clean. They were responsive to my request. Their onsite supervisor, Camron, was very polite and made sure everything was being done as requested. I was worried about finding a good company and getting my roof repaired correctly at a reasonable price, but I made the right decision when I went with Smithrock Roofing. If your experience is anything like mine, you will be very pleased.
Christopher J.
2 months ago
They did an amazing job, great communication and very professional
Kris D.
2 months ago
Kyle reviewed and advised me of my problems. He was friendly helpful and thorough when inspecting the property. I would definitely recommend this company and would use them again.
Bobby D.
2 months ago
Just have finished having my roof repaired by them. Company was excellent and the workers they sent on site did a phenomenal job. Only issue we had was their vehicle was bogged down in the grass from the rain storms and in towing it out my yard was damaged. Workers onsite had already contacted their owner and started the claim to get a landscaper onsite to fix the yard by the time they told me about it. Other than some grass damage they made the house/roof look good as new, quality of their work and integrity went above and beyond my expectations. Will definitely recommend them to anyone I know who needs work done.

Update: 12/4/2025 - had a new member of their staff reach out who is responsible for projects and customer satisfaction, sorry I forgot your job title!, asking about the project and checking in on my satisfaction with their work. Roof still looks as good as the week it was installed and appreciate them checking in.
Amanda B.
2 months ago
Very easy gutter installation. Tech who came out was very knowledgeable and a pleasure to speak too. Even taught us about the various plants and trees on our property. Plan on using this company in the future for other roof projects.
Melissa V.
2 months ago
Shane at Smith Rock Roofing provided exceptional service from start to finish. After discovering a roof leak in my storage room, I got quotes from several contractors, but Shane stood out immediately. As a single Mom with limited roofing knowledge navigating this major purchase, Shane made me feel completely comfortable and informed. He wasn’t just trying to sell me a roof - he genuinely cared about improving my home’s value and safety, ensuring there would be no mold, mildew, or damage from water leaks. Shane was completely honest about my roof’s condition and took the time to educate me about the entire replacement process. His clear contract outlined exactly what was included and any potential extra costs, giving me confidence in a typically stressful situation. What impressed me most was how Shane made me feel like he truly had my best interests at heart, patiently answering all my questions without any pressure. Knowing that the whole team sat down together to discuss what would be best for my specific situation really showed their commitment to quality work. When you’re making such a significant investment, having people you can completely trust makes all the difference. I highly recommend Shane and the entire Smith Rock Roofing team.
Chris R.
2 months ago
Had a great experience with Smithrock Roofing. Had a small project that needed some creative thinking. Kyler and his team did a great job fixing our roof. On time, clean and professional. They will be my go to for any future project.

You Can ViewAll Of Our Google ReviewsOn Our Google Business Page

Smithrock Roofing LLC logo featuring stylized rooftops with chimneys and arched windows
Smithrock Roofing proudly services the cities of Winston-Salem, King, Clemmons, Lewisville, Pilot Mountain, East Bend, Mt. Airy, Kernersville, Siloam, Danbury, High Point, Trinity, Pfafftown, Tobaccoville, Greensboro, Walnut Cove, Belews Creek, Rural Hall, Pinnacle, Bethania, Advance, Wallburg, Horneytown, Union Cross, and Midway, NC.

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